AR/Reconciliation (CMA) Specialist
Taguig | On-site | Monday to Friday

Job Overview

We are looking for a detail-oriented and analytical Accounts Receivable / Reconciliation (CMA) Specialist to join our growing Australia/New Zealand team. This role is responsible for the end-to-end processing and reconciliation of Customer Marketing Agreements (CMA), ensuring accuracy, compliance, and timely execution of financial transactions.

You will play a key role in maintaining strong financial controls, supporting audits, and collaborating with cross-functional teams to deliver high-quality service and continuous process improvements.

Key Responsibilities

• Manage daily CMA operations including invoices, credit/debit memos, accruals, and payments
• Ensure accrual provisions and settlements are accurate, justified, and completed on time
• Validate, store, and maintain customer agreements in compliance with company policies (LCOA)
• Perform reconciliations and resolve discrepancies in customer accounts
• Coordinate with Order-to-Cash (OTC) teams to reduce aged receivables and address disputes
• Ensure timely and accurate billing aligned with customer agreements and deadlines
• Support internal and external audit requirements, including SOX compliance
• Contribute to process improvements and system enhancements within CMA operations
• Assist in transition and migration activities into the Shared Services Center (SSC)

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or related field
• Experience in Accounts Receivable, Reconciliation, or Customer Marketing Agreements preferred
• Background in multinational or shared services environment is an advantage
• Experience with ERP systems (SAP preferred)
• Proficiency in Microsoft Office (especially Excel); Power BI is a plus
• Strong command of written and spoken English

Skills & Competencies

• Strong analytical and problem-solving skills
• High attention to detail and accuracy
• Excellent organizational and time management abilities
• Ability to handle multiple tasks and meet deadlines
• Strong communication and stakeholder management skills
• Proactive, team-oriented, and customer-focused mindset
• Continuous improvement mindset (LEAN Six Sigma is a plus)