Location: Taguig
Work Set-up: On-site
Work Schedule: Monday to Friday

Develop and optimize CRM strategies to drive customer acquisition, engagement, retention, and cross-selling initiatives.
Analyze customer behavior and transactional data to identify growth opportunities.
Create customer segmentation models for targeted campaigns and personalized experiences.
Monitor and evaluate CRM campaign performance and provide actionable recommendations.
Collaborate with Marketing, Sales, Risk, and IT teams to improve customer lifecycle management.
Maintain CRM data quality, integrity, and system effectiveness.
Identify and implement automation initiatives to improve efficiency.
Ensure CRM activities comply with data privacy regulations and industry standards.

Minimum 5 years of experience in CRM, customer analytics, or a related analytical role.
Experience working with online or digital products.
Proficiency in SQL, Python, R, or other programming languages.
Strong analytical, problem-solving, and stakeholder management skills.