Marketing Coordinator - Events / Project Execution

Key Responsibilities

Project & Service Management

• Serve as the primary point of contact for assigned stakeholders and clients.
• Coordinate with cross-functional teams to ensure smooth project execution and operational efficiency.
• Manage end-to-end project delivery, including planning, execution, monitoring, reporting, and continuous improvement.
• Ensure project objectives, timelines, quality standards, and stakeholder expectations are met.
• Provide subject matter expertise and guidance related to project requirements and processes.

Service Delivery & Continuous Improvement

• Promote service quality, consistency, and operational excellence.
• Identify opportunities for process improvements and implement best practices.
• Support innovation initiatives and contribute to service enhancement efforts.
• Participate in knowledge-sharing activities and contribute to organizational learning.

Team Collaboration

• Work closely with internal teams and stakeholders to align goals and deliver successful outcomes.
• Ensure effective communication, coordination, and information sharing across teams.
• Foster a collaborative and supportive work environment.

Stakeholder Management

• Build and maintain strong relationships with clients, partners, and internal stakeholders.
• Manage stakeholder expectations and provide regular project updates.
• Offer recommendations and consultative support to drive successful project outcomes.

Knowledge Sharing & Community Engagement

• Share insights, lessons learned, and best practices across teams and departments.
• Participate in meetings, workshops, and collaborative initiatives to support organizational objectives.
• Contribute to the development and improvement of standards, processes, and methodologies.

Qualifications

Required Skills

• Strong written and verbal communication skills.
• Knowledge of project management principles, methodologies, and tools.
• Ability to analyze business processes and identify improvement opportunities.
• Strong organizational, planning, and problem-solving skills.
• Excellent stakeholder management and relationship-building abilities.
• Ability to work effectively in a fast-paced, collaborative environment.

Required Experience

• Bachelor's degree or equivalent experience.
• 3–5 years of project management, account management, client services, operations, or related experience.
• Experience managing cross-functional projects and coordinating multiple stakeholders.
• Background in client-facing or service-oriented roles preferred.

Preferred Attributes

• Proactive and solution-oriented mindset.
• Strong team player with collaborative working style.
• Adaptable and open to change.
• Detail-oriented with strong analytical skills.
• Calm and professional under pressure.
• Results-driven with strong accountability.
• Customer-focused with a commitment to delivering high-quality service.