People & Organization Head – Restaurant Operations

  • National Capital Region, Philippines
  • Full-Time
  • On-Site
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Job Description:
People & Organization Head – Restaurant Operations
Location: National Capital Region (NCR)
Work Setup: On-site
Schedule: Monday to Friday
Employment Type: Full-time
About the Role
We are looking for a strategic People & Organization Head – Restaurant Operations to lead people strategies supporting a large-scale restaurant business. The role will work closely with operations leadership to strengthen workforce effectiveness, organizational capability, employee engagement, and culture across multiple restaurant locations.
Key Responsibilities
  • Lead the people strategy for restaurant operations, ensuring alignment with business and operational objectives.
  • Partner with senior operations leaders on workforce planning, organizational effectiveness, and talent strategies.
  • Develop initiatives to improve employee engagement, retention, productivity, and overall workforce stability.
  • Analyze attrition, manpower, and employee data to identify trends and recommend business solutions.
  • Lead organizational development, succession planning, and talent management initiatives.
  • Establish employee listening and feedback mechanisms across restaurant teams.
  • Provide guidance on employee relations, labor laws, HR policies, and performance management.
  • Drive culture-building and change management programs across multiple locations.
  • Strengthen HR processes and practices to ensure consistency across restaurant operations.
  • Lead and develop the HR team supporting the business.
Qualifications
  • Bachelor's degree in Human Resources, Psychology, Business Management, or related field.
  • At least 15 years of progressive HR leadership experience.
  • Strong background in HR business partnering and multi-site or multi-unit operations.
  • Experience in restaurants, QSR, retail, FMCG, or other high-volume environments preferred.
  • Strong knowledge of employee relations, labor laws, talent management, workforce planning, and organizational development.
  • Demonstrated experience in managing attrition, employee engagement, and organizational change.
  • Strong business acumen, stakeholder management, communication, and leadership skills.