Client Relations Manager

Location: Makati City
Work Setup: Hybrid
Schedule: Monday to Friday

Job Overview

The Client Relations Manager is responsible for maintaining strong partnerships with clients while overseeing the end-to-end coordination of projects and events. This role focuses on understanding client needs, presenting tailored solutions, and collaborating with internal teams to ensure successful delivery and client satisfaction.

Key Responsibilities

• Develop and strengthen long-term client partnerships
• Conduct client meetings, presentations, and proposal discussions
• Identify opportunities to expand accounts and introduce additional services
• Work closely with the Operations and Production teams for seamless project implementation
• Monitor project costs, budgets, and overall profitability
• Ensure timelines and deliverables are met according to client expectations
• Prepare service agreements, quotations, invoices, and related documents
• Drive revenue growth and achieve business targets

Qualifications

• Bachelor’s Degree in Marketing, Business Management, Communications, or any related course
• Experience in client servicing, account management, business development, or events coordination
• Strong interpersonal, presentation, and negotiation skills
• Customer-oriented with excellent relationship management abilities
• Highly organized and capable of handling multiple projects simultaneously