Key Responsibilities

• Ensure all accrual provisions and payments are accurate, fair, justifiable, and processed on time
• Ensure all customer agreements are received on time, stored correctly, and carry all necessary approvals per the authority matrix
• Ensure all CMA invoicing, credit memos, and debit memos are sent to agreed customer deadlines and meet customer expectations
• Review and support preparation of SOX controls; support internal and external audits
• Maintain contract storage and audit compliance within the end-to-end SSC process
• Liaise with the Order-to-Cash team to reduce aged debt and support investigation of customer disputes
• Proactively identify and drive continuous improvement in CMA processes
• Process all requests from other teams and stakeholders in a timely manner

Qualifications & Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, Economics, or equivalent
• At least 3 years of relevant experience in Finance and/or Accounting, preferably in a multinational company
• Background in contract management (rebates, returns, refunds, or discounts) is required
• Solid understanding of basic accounting, particularly account reconciliation
• Experience in master data management; pricing master data is required, customer master data is a plus
• Proficient in Excel — XLOOKUP, VLOOKUP, Pivot Tables, and INDEX/MATCH
• ERP experience required; SAP strongly preferred
• Strong written and verbal English communication skills
• Excellent time management and organizational skills; able to handle multiple priorities
• Lean Six Sigma certification is an advantage
• Power BI knowledge is an advantage